Support
Feedback & bug reports
Something broken, something missing, or something you want? Tell us here. It reaches a person, and you get a copy by email.
Send us a report
What happens next
Every report is stored and emailed to us, and you get an immediate copy of what you sent. There is no ticket queue and no bot in between: a person reads it. If we need more detail to reproduce a bug, we reply to the address you gave.
We keep the message, your email address, and the diagnostics listed above the send button so we can answer you and fix what you found. See the privacy notice for how long that is kept and who processes it. You can also just write to hello@deettalabs.com.
Bug reports travel much further with three things: what you did, what you expected, and what happened instead. If it is about sound, the city and line names help, as the audio engine behaves differently per line type.